Developed by: Churn Buster
Support Email: support@churnbuster.io
About Churn Buster
Reduce churn with A+ customer support when payments fail.
Churn Buster runs automated campaigns to *keep customers coming back* month after month, even when payments get declined. Snap into best practices used by ButcherBox, LOLA, MeUndies and other leading subscription brands.
Our team is committed to helping your eCommerce business succeed.
Branding is extremely important to us at Pura Vida, and our Churn Buster campaigns look amazing! We even added a text message "nudge" to help customers who can't be reached by email. CB easily pays for itself, and is great for our customers too. We love it!
Churn Buster and Ordergroove
Churn Buster connects with Ordergroove in minutes—please contact the Churn Buster team to assist you with setup.
Campaigns are pre-built, email messaging pre-written, and branded templates pre-made. Simply update Ordergroove settings as instructed and Churn Buster takes care of the rest.
Use cases
- Stop blasting your customers with emails 🗣
Send 20% fewer emails by handling declines correctly, reducing churn and customer frustration (note: expiring cards are NOT the most common problem!)
- Treat them to dynamic email campaigns 😍
Send beautiful, branded emails and throw in a personal email from your team, so notifications aren't repetitive or boring.
- With your brand, your voice 💃🏿🕺
Customize messaging uniquely for your customers, to make a big bold impression.
- And scheduled actions to leave no customer behind 🙍🏽
Send an SMS "nudge" when emails aren't working, escalate high-value customers, add customers to re-marketing lists and more.
- ++ Get visibility into what's happening, and how it's working 📈
Track progress with real-time analytics, with campaign exports to slice n' dice your data however you want.